Modem or gateway
Internet providers may charge for a modem, router or combined gateway. Check whether compatible customer-owned equipment is permitted.
Modems, routers, gateways, receivers and other provider-owned devices can create recurring monthly charges. Before changing anything, identify the device, the monthly amount and the provider's ownership rules.
Review My BillInternet providers may charge for a modem, router or combined gateway. Check whether compatible customer-owned equipment is permitted.
Cable and television services may charge per receiver, DVR or additional room device.
Some services include leased hardware, adapters or protection-related devices that appear as a recurring equipment line.
If a device was replaced or returned, compare the return receipt and serial number with the equipment listed on the current statement.
Multiply the monthly rental amount by twelve to understand the annual cost. Then compare that number with any compatible purchase option, warranty differences, provider support and replacement responsibilities. A cheaper device is not automatically a better choice if it is unsupported or incompatible.
If the fee is on an internet statement, see our internet equipment fee guide. For other recurring extras, use how to find hidden fees on bills and our monthly bill review guide.
No. Some providers or plans require certain equipment, while others allow customer-owned alternatives.
Not always. The timing of the billing adjustment depends on the provider's cycle and return processing rules.
Yes. Keep the receipt, date and device serial number in case the rental charge continues after the equipment was returned.